Our Promise on Genuine Google Reviews

Oodles Math · A note to parents

Every review you read about us should be a real one

We want children to enjoy maths, cope well with it and grow in confidence. The reviews families leave about Oodles Math should reflect that experience as it truly happened, and we take that responsibility seriously.

What the regulator found

On 30 September 2026, the Competition and Consumer Commission of Singapore (CCS) announced action against a company that sold fake online reviews and against 45 businesses that admitted buying them. CCS described it as its largest fake review investigation so far, measured by the number of businesses involved. The case was also reported by The Straits Times, Mothership and Malay Mail.

About 100

businesses were served by the two review websites

45

businesses admitted buying fake reviews

6 months

of public apologies, plus removal of the fake reviews

CCS found that the reviews were written with generative AI to read like real customer experiences, and that people were paid to post them on platforms such as Google and Facebook. Under Singapore’s Consumer Protection (Fair Trading) Act, buying or posting false reviews is an unfair practice because it misleads consumers. A second phase of the investigation is still under way.

Why this matters for a tuition centre

Choosing a centre for your child is a decision made partly on trust. Reviews help parents decide, and they only help when they are honest. A manufactured five-star rating takes that choice away from families, and it is unfair to every centre that earns its reputation one lesson at a time.

We would rather you meet us through the experience of real families, including the parts that are still a work in progress, than through a rating that looks perfect.

What we commit to

We do not buy, write our own reviews.

No review of Oodles Math is bought, generated or posted on anyone’s behalf. Every review comes from an actual parent or student who has been in our classrooms.

We do not ask for a particular rating.

We ask families to share what they experienced, in their own words, whatever star rating that turns out to be.

We read every review, including the critical ones.

Feedback that points to something we can do better is as useful to us as praise, and we treat it that way.

We put the child before the rating.

Our focus is on progress and not pressure. A review should describe how a child is learning, coping and feeling about maths.

To the families who have reviewed us

Thank you. When a parent takes the time to write about their child’s experience, other families get something no advertisement can give them: a real account from someone who has walked the same path. Many of you have shared the joy of watching a child say “I can do this” for the first time, and your words give hope to parents who are still searching for the right place.

If your child has enjoyed learning with us, we would be glad to hear about it. If something could be better, we would be just as glad to hear that. Both help the next family, and both help us.

A short guide to reading any online review

The Consumers Association of Singapore (CASE) suggests a few signs that a set of reviews may not be genuine.

  • Several reviews use very similar wording.
  • An unusually high number of five-star ratings appear within a short period.
  • The ratings look different on different platforms, so compare more than one.
  • Reviews that mention a free gift or discount in return for a five-star rating deserve a second look.

Come and see a class for yourself, and judge it with your own eyes and your child’s reaction.

The best check is still a trial lesson.

Oodles Math. We make every class count.

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